DepEd to launch Oplan Balik Eskwela command center
The Department of Education is set to launch the Oplan Balik Eskwela (OBE) Information and Action Center (IAC) on May 28 as part of the department’s goal to ensure a smooth and organized school opening this June.
Aiming to assist the public by providing helpful information, DepEd will set-up the OBE-IAC until June 8, from 7am-6pm daily, including Saturday and Sunday, at the DepEd Central Office. The OBE-IAC will also serve as information and complaints processing and routing mechanism for the opening of classes.
“Oplan Balik Eskwela is one of the flagship projects of DepEd, and we are tapping all our department’s offices as well as our field offices to actively participate in this project. We have to ensure that all is set for the school opening on June 4,” DepEd Secretary Br. Armin A. Luistro FSC said.
Regional directors and schools division superintendents will have to form their own Local Information and Action Center (LIAC) not only to oversee local concerns which will be coordinated to the central office but also to encourage parents and communities to send their children to school.
Command centers will set-up hotlines to receive calls, text and fax messages, and e-mails on complaints, requests and suggestions from parents, students and other concerned citizens. Help desks will also be set-up to accommodate walk-in concerns.
Requests for information or queries may be directed to the OBE-IAC at (02) 636-8641 or e-mail to email@example.com.